Legal

Terms of Service

Last updated 1 June 2026 · automate.business Limited, an nzwe venture

These terms govern your firm’s use of automate.business. By creating an account or connecting a ledger, you agree to them on behalf of your firm.

1. Agreement

These terms form an agreement between automate.business Limited and the firm that creates an account. The person accepting confirms they are authorised to bind the firm and to act for the firm’s clients in connecting data.

2. The service

automate.business prepares compliance work, starting with GST, and surfaces exceptions for human review. The product assists; it does not replace your professional judgment. You remain responsible for reviewing and approving every return before it is filed.

3. Human-gated filing

Filing with Inland Revenue is always a human action. The agent never lodges a return without an authorised person’s explicit approval, and this cannot be automated, including via our API.

You are responsible for ensuring the people who approve returns are authorised to do so for the relevant client.

4. Your responsibilities

  • Maintain accurate firm and client information.
  • Ensure you have authority and consent to connect each client’s data.
  • Review the agent’s work, including flagged exceptions, before approving.
  • Keep account credentials secure and use two-factor authentication.

5. Acceptable use

You agree not to misuse the service, attempt to circumvent the human-gated filing control, reverse-engineer the product, or use it to violate any law or third-party right. API and MCP access is subject to our developer terms and your autonomy settings.

6. Fees & billing

Fees are charged per active client per month, as described on our pricing page. You are billed only for clients in a period you file. Fees are exclusive of GST. Plans may be changed or cancelled per the terms in your account.

7. Data & privacy

Our handling of personal and financial information is described in our Privacy Policy. You retain ownership of your and your clients’ data; we process it to provide the service.

8. Disclaimers & liability

The service is provided on a professional-tools basis. We work hard on accuracy, but you are responsible for the returns you approve and file. To the extent permitted by law, our liability is limited as set out in your plan agreement. Nothing in these terms limits rights that cannot be excluded under New Zealand law.

9. Termination

Either party may end the agreement per your plan terms. On termination you may export your data, subject to legal retention requirements, after which we will delete it within a reasonable period.

10. Governing law

These terms are governed by the laws of New Zealand, and the New Zealand courts have exclusive jurisdiction.

Questions about these terms? Email legal@automate.business.